Privacy Policy

Last updated: March 15, 2026

xTensium ("we," "our," or "us") operates the xTensium Studio platform and the xtensium.com website. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Full name and email address
  • Organization name (if provided)
  • Password (stored in hashed form)
  • Industry sector and professional background (for the Workforce Program)

Usage Data

We automatically collect information about how you use the platform:

  • Application configurations and generated content
  • Feature usage and interaction patterns
  • Device type, browser, and IP address
  • Log data and error reports

Payment Information

Payment processing is handled by our third-party payment provider. We do not store credit card numbers or full payment details on our servers.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the xTensium Studio platform
  • Process your account registration and manage your subscription
  • Generate AI-powered applications based on your configurations
  • Send transactional emails (account verification, password resets, etc.)
  • Provide customer support and respond to inquiries
  • Monitor platform performance and security
  • Comply with legal obligations

3. Third-Party Services

We use the following categories of third-party services:

  • AI Providers: To power the AI analysis and application generation features of our platform. Your input data is processed by these providers subject to their privacy policies.
  • Cloud Hosting: Our platform is hosted on cloud infrastructure providers that maintain industry-standard security certifications.
  • Email Services: For sending transactional and contact form emails.
  • Payment Processing: For handling subscription payments securely.
  • Authentication: We support third-party OAuth login providers (e.g., Google, Microsoft).

4. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

Generated application data and configurations are retained as part of your account. You may export or delete your generated applications at any time.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit (TLS/HTTPS)
  • Secure password hashing
  • Role-based access controls
  • Regular security monitoring

6. Your Rights

You have the right to:

  • Access your personal data held by us
  • Correct inaccurate or incomplete information
  • Delete your account and personal data
  • Export your data in a portable format
  • Opt out of non-essential communications

To exercise any of these rights, contact us at info@xtensium.com.

7. Cookies

We use essential cookies to maintain your login session and preferences. We do not use third-party tracking or advertising cookies.

8. Children's Privacy

xTensium Studio is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: info@xtensium.com

Website: xtensium.com/contact